Terms and conditions

All prices are in Euro

Shipping

Ninaleuca ships worldwide from our warehouse in Italy.

Orders are usually fulfilled within 48 hours, Monday to Friday.

Orders shipped outside of the EU may face additional taxes and duties in the country of delivery.

The Customer is resposible for paying all duties and taxes separately.

Please note that duties and taxes (and shipping costs) are not refundable through Ninaleuca.

Estimate Delivery Time

All deliveries will usually arrive in 3 to 5 days.

Delivery times are estimates, and may vary depending on the actual delivery address.

Return and Exchanges

If you are not satisfied with your order, you may return it for a refund of the item’s purchase price.

You have 7 calendar days form the date of receipt to make your return. All exchange items must be unworn, with their original tags and packaging.

To request a return, please contact us at info@ninaleuca.com with your mail and order ID number. A return authorization and shipping instructions will be emailed to you within 24 hours. Please do not ship your return without this authorization, as it will not be processed.

Returns must be shipped with a trackable service and at the customer’s expense. Please notify us once you ship.

Customized orders are not refundable.

Ninaleuca reserves the right to refuse return of any merchandise which does not meet the above requirements. If you return is not accepted, it will be returned to you at your expense and a refund will not be issued.

Translate ยป
Open chat
Ciao,
come possiamo aiutarti?